Shipping policy

🚚 Shipping Policy - EL_PLUTUS

Thank you for shopping with EL_PLUTUS! We’re committed to ensuring you have a smooth and satisfying shopping experience. Please review our shipping and returns policy below:

1️⃣ Order Processing Time

  • All orders are processed within 3-5 business days.

  • Orders placed after 3pm will be processed the following business day.

  • Please note: We do not process or ship orders on weekends or public holidays.

2️⃣ Shipping Rates & Delivery Estimates

  • Shipping charges are calculated and displayed at checkout based on your location and order size.

  • Estimated delivery time is 3-5 business days after processing.

  • We offer:

    • Standard Shipping: 3-7 business days

    • Express Shipping: 1-3 business days (additional charges apply)

  • Delivery times may vary based on your location and carrier availability.

3️⃣ Shipment Confirmation & Tracking

  • Once your order has been shipped, you’ll receive a confirmation email with tracking details.

  • The tracking number will be active within 24 hours.

4️⃣ International Shipping

  • Currently, we do not offer international shipping outside of [INDIA].

5️⃣ Delivery Delays & Unforeseen Circumstances

  • While we strive to meet estimated delivery times, delays can occasionally occur due to weather, customs, or carrier-related issues.

  • We will keep you updated in the event of any significant delay.

6️⃣ Address Accuracy

  • Please ensure that your shipping address is accurate and complete at checkout. EL_PLUTUS cannot be held responsible for orders delayed or lost due to incorrect addresses.

🔄 Returns & Exchanges Policy

At EL_PLUTUS, we want you to love your purchase. If you’re not fully satisfied, we’re here to help!

1️⃣ Eligibility for Returns/Exchanges

  • You may request a return or exchange within 2 days of receiving your order.

  • Items must be unused, unworn, and in their original packaging with tags attached.

2️⃣ How to Initiate a Return/Exchange

  • To start a return or exchange, please contact our support team at [ELPLUTUSOFFICIAL@GMAIL.COM] or via our [Contact Us page link].

  • Provide your order number and details about the item(s) you wish to return or exchange.

3️⃣ Return Shipping

  • Customers are responsible for the cost of return shipping, unless the item is damaged or incorrect.

  • Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your return/exchange.

4️⃣ Refunds

  • Approved refunds will be processed to your original payment method within 5-7 business days.

  • Shipping fees (if any) are non-refundable.

5️⃣ Damaged or Incorrect Items

  • If you received a damaged or incorrect item, please contact us immediately. We’ll resolve the issue at no extra cost to you.

Contact Us

For any questions about shipping, returns, or your order, reach out to us at [ELPLUTUSOFFICIAL@GMAIL.COM] or via our [Contact Us page link]. We’re here to help!